Director of Training, Recruitment and Development - Public Safety

POSITION SUMMARY:

Reports to the Chief/Senior Director of Public Safety of Boston Medical Center (BMC). The Director of Training, Recruitment and Development will help establishing the vision, mission, direction and supervision of the Department utilizing core BMC values. The Department serves the BMC community by prioritizing the safety and security of all staff, patients and visitors. The Department strives to work collaboratively with all departments and agencies to reduce instances of workplace violence, the prevention of crime on campus and protect lives and property and promoting a safe and therapeutic environment.

The Director of Public Safety Training, Recruitment and Development is responsible for the Departments recruitment and retention efforts, public safety department and organizational safety training programs and ensure the department personnel are in compliance with all regulatory and oversight organizations. Will provide oversight for the Department Systems and Technology team. Will work to develop and deliver training options and programs to enhance public safety staff capabilities and programs to empower BMC staff to be safer in the work environment. Will oversee the contracted services for all Public Safety department sponsored contract security services including oversight of the Brockton Behavioral Health Center Security program. Will assist in the development of new programs and projects and oversee the quality assurance and ongoing development of the Department. Will provide budget and policy recommendations to the Chief, and provide leadership and direction to department objectives. This position will assist in the planning of activities, training, assignment, supervision, and discipline of all department personnel. Position will play an important role in ensuring the Department is meeting the needs of the BMC community, staff are well trained and prepared to carry out their responsibilities and the department staff are performing effectively and efficiently in the performance of their duties.

Position: Director of Training, Recruitment and Development

Department: Public Safety

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Directs and oversees Public Safety Training, Recruitment, Development and Technology programs and contracted services.
• Collaborates with the director of Emergency Management and the Office of Parking and Transportation Services.
• Works collaboratively with senior leaders, managers and directors to develop response plans, assess risk, recommend improvements and improve services. Reports and recommends strategic changes to the Senior Director of Public Safety and Security.
• Reviews, edits and develops Standing Operating Procedures (SOP) related to all Public Safety Operations.
• Facilitates and promotes effective recruitment and retention programs aimed at attracting a diverse workforce consisting of competent, capable and professional personnel.
• Will continuously review, assesses and affect improvements to the department training programs, technology and operational plans. Conduct ongoing quality improvement assessments of public safety efficacy and effectiveness while coordinating with the Director of Operations in developing improvement plans.
• Participates in the implementation of disaster response plans, mock drills and threat and vulnerability assessment.
• Participates in regulatory / compliance processes and oversees those processes that impact security, control center and parking services including, but not limited to, the ongoing management of required activities mandated by various oversight and regulatory agencies.
• Works with the Chief to ensure the appropriate financial accountability and responsibility of department operations within approved budgets.
• Ensure the Department is provides training and educational programs for staff and including managers supervisors and employees on the proper utilization of services provided by public safety, and other support service departments.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Bachelor's Degree or higher in Criminal Justice, Management or other related field, preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Possess and maintain a current, valid Massachusetts driver's license and successfully complete a motor vehicle driving records check.

EXPERIENCE:

• Five or more years of leadership experience In healthcare security and/or law enforcement
• Past or present law enforcement or healthcare security experience is preferred.
• Experience developing and delivering effective training programs and presentations to audiences in a dynamic and engaging fashion.

KNOWLEDGE, SKILLS & ABILITIES (KSA):

• Exceptional interpersonal and leadership skills in dealing with staff and the general public.
• Ability to deliver training programs and presentations to audiences in a dynamic and engaging fashion.
• Knowledge of the methods and practices of criminal and constitutional law.
• Knowledge of Healthcare security practices, principles and leading industry standards.
• Knowledge, certification, and practical application in incident command system.
• Excellent verbal and written communication skills, including prioritizing, problem solving and interpersonal relationship building.
• Ability to plan, direct and evaluate the work of subordinates.
• Ability to develop, implement, and assess goals and departmental objectives and to communicate through written policies and procedures.
• Demonstrated ability to exercise sound judgment and exhibit leadership in sensitive and emergency situations and making critical decisions.
• Demonstrated experience working with multiple units and/or organizations, building relationships within highly collaborative projects, programs or problems.
• Strong problem solving and conflict resolution skills.
• Ability to establish and maintain effective professional working relationships with peers, colleagues, associates, administrative staff members, and with personnel of external agencies and organizations.
• Ability to evaluate, benchmark and implement new strategies and workplace safety programs quickly to enhance the safety and security of the Boston Medical center Health System.
• Proven time management / organization skills (must be able to prioritize workload and meet deadlines).
• Demonstrated possession of high degree of integrity, honesty, respect, professionalism and empathy and demonstrated ability to make sound decisions based on good judgment/common sense.

Equal Opportunity Employer/Disabled/Veterans