Receptionist

Summary: The Receptionist/Administrative Assistant plays a crucial role in maintaining efficient operations and providing excellent customer service at Stoops Freightliner - Western Star. Responsible for greeting visitors, managing calls, handling inquiries, managing mail, maintaining records, and assisting various departments in administrative tasks, this role requires a proactive and organized individual with strong communication and problem-solving skills.

Duties and Responsibilities:

• Greet and monitor all visitors and guests, announcing them to appropriate personnel.
• Answer, screen, and route incoming calls to the relevant staff members.
• Respond to routine questions and customer requests with a focus on professionalism and customer service.
• Receive and distribute incoming mail and packages.
• Maintain organized electronic and paper records.
• Order office supplies and manage inventory.
• Process payments for parts invoices, service invoices, or truck contracts, and report daily cash deposits.
• Assist office manager, sales administrator, service, and parts managers in administrative and clerical tasks.

Minimum Qualifications:

• Working knowledge of MS Office Suite.
• Clear and professional speaking voice, tone, and appearance.
• Strong written and verbal communication skills.
• Resourcefulness and proactive problem-solving abilities.
• Excellent organizational and time-management skills.

Truck Country / Stoops Freightliner-Western Star Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match

About Truck Country / Stoops Freightliner-Western Star: Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Affirmative Action/Equal Opportunity Employer: Qualified women, minorities, and people with disabilities are encouraged to apply.