Technical Solution Architect

Mainline Information Systems is hiring for a Technical Solution Architect that will help solve our customer's business and IT challenges by architecting and designing comprehensive IT infrastructure solutions that combine the capabilities of the IBM product portfolio with key solutions from partners specializing in virtualization, consolidation, business intelligence and networking.

The Company:

Headquartered in Tallahassee, FL, Mainline is an IT solutions provider serving clients across the United States and across industries. With acquired knowledge and earned trust, we offer expertise and experience to our clients at a local level, with the backing of a national, highly skilled organization. Mainline has leveraged its technical data center expertise, diverse partner network, and consultative customer-centric approach to become a leading provider of enterprise server, hybrid cloud, cyber storage, and network & security solutions.

Founded in 1989, Mainline offers over 30 years of experience to over 2500 customers. With over 400+ IT professionals and $1b in revenue, we act as an independent advisor to find the best solution for our clients' business needs and strategy. Mainline partners with industry-leading solution providers and has over 1000 technical and sales certifications, including accreditation by the International Enterprise Architecture Institute (iEAi) and the CRN Tech Elite 250.

Job Summary:

The right candidate must have strong technical skills complimented by relationship skills and are viewed as a consultant to the customer. Technical Solution Architects are valued because of their ability to analyze a customer's business and IT challenges and then design a comprehensive solution that will integrate into the customer's environment and can be easily maintained.

The Technical Solution Architect is a member of the Modern Data Center Practice and a technical sales support resource that works with the field (Account Executives and Sales Executives) and Enterprise Architects to architect, design, and proposal integrated solutions for the modern enterprise. Solutions will be driven by the customers needs and will typically involve more then one branded product or vendor(s). The results expected from a SA's involvement include the building of Mainline loyalty, increased business, strategic and innovative usage of IBM technologies, and higher customer satisfaction.

Essential Duties and Responsibilities:

• Team with the Enterprise Architects and field sales communities
• Have a working knowledge of the Industries and companies they support.
• Represent IBM's and the focus solution partner's "point of view" to the customer.
• Design and architect solutions for customers that integrate multiple product lines and services.
• Engage in technical strategies, projects, and activities leading to customer adoption of key enterprise-wide new workload and solution areas, calling upon the greater architect community as appropriate.
• Engage early in the sales cycle with recommendations on technology directions, new application deployments, platform selection and infrastructure enablement.
• Facilitate the technical portion of a complex opportunity providing leadership in Servers, Storage, Software, and Services including teaming with the greater architect community to craft end to end solutions.
• Understand both the strategic marketing and technology strategy of IBM and key focus solution partners and use this knowledge to influence customer IT purchase decisions.
• Provide "give back" to the profession through professional contributions: Publications, authoring technical articles or journals, and providing customer feedback to IBM and key focus solution partners.
• Provide mentoring of junior members of the team.
• Other duties as assigned.

Education and/or Experience:

• BA or BS degree or equivalent required.
• Minimum of 5 years of experience in customer-facing environments with good presentation skills.

Certifications Required:

POWER Systems

• IBM Power Power ISV and Modernization Solutions
• IBM PowerVS
• IBM Power Cyber Resiliency
• IBM Power Virtual Severs
• IBM Power Systems Enterprise Linux

AIX

• IBM AIX V7.3 Administrator - Technical Specialty
• IBM PowerHA SystemMirror V7.2.5 for AIX Administrator - Technical Specialty

ZSeries - Preferred

• IBM Quantum-Safe with IBM z16
• IBM Z Cyber Resiliency Technical Advisor
• Linux on LinuxONE

Storage - Preferred

• Storage for Data Resilience Technical Sales
• IBM Systems Business Partner - Storage for Data Resilience - Technical Advocate
• IBM Fusion Technical Sales
• Certified Specialist - Midrange Storage
• Certified Specialist - High Volume Storage
• Certified Specialist - XIV Storage System

Automation - Preferred familiarity with

• Turbonomics
• Instanta

Other - preferred familiarity with

• Websphere, Qradar, Guardium, Spectrum Protect

Knowledge, Skills, and Abilities:

• Solution Designer - Analyze a customer's business and IT challenges and design a comprehensive solution that integrates smoothly into the smoothly into the customer's environment, is checked carefully for reliability, availability and scalability, and leverages the appropriate IBM and vendor partner products in order to increase Mainline sales.
• Technology Advisor - Lead the Mainline team in promoting the applicability of the SA's focus solution(s) in order to achieve buy-in from the enterprise's management and IT communities, seeking to create new opportunities as well as advance existing sales efforts.
• Methodologist - Lead customers and the Mainline team in selecting and employing the use of appropriate methodologies and design tools to achieve the desired business and technical results.
• Facilitator - Be a leader in fostering communication among customer, partner and Mainline teams.
• Project Advisor - Lead the Mainline team in ensuring that the business vision has been satisfied through the design, adapting to inevitable design compromises and modified nonfunctional requirements, suggesting solutions to customer skill gaps, correcting architectural errors, and observing the deployed system to harvest lessons for future projects.

Environmental Factors and Physical Requirements:

• Physical environmental factors of this position include those found in typical business office environment or home office environment.
• Requires use of general office equipment and personal computer equipment.
• Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel: Frequently
• May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.

Why Mainline?

With an average employee tenure of 12+ years, our people are passionate about IT, loyal to our customers, and excellent to each other. As a 99% work-from-home company, we leverage technology to build relationships, grow our skillsets, and stay connected with each other and our clients. At Mainline, we encourage every employee to continue learning through technical certifications or classes, and to keep pushing the boundaries of what IT solutions we can offer our customers in this ever-changing technology industry. If you identify with staying up to date on the latest tech, bringing out of the box ideas to the table, and joining a team of smart, enthusiastic, and dedicated people - apply now!

Benefits Overview: https://mainline.jobs/benefits/

How Do You Stack Up?

At Mainline, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your resume doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

EEO/AA Employer/Vet/Disabled