Human Resources Specialist

JOB SUMMARY

Cresco Labs is seeking a full-time Human Resources (HR) Specialist to join our HR Shared Services team at our Chicago, IL headquarters. Working closely with HR and business leaders, the HR Specialist facilitates administrative human resources processes across the Cresco Labs enterprise. The HR Specialist is responsible for managing a variety processes and HR duties in support of the employee life cycle, HR & Shared Services administration, and special projects.

CORE JOB DUTIES

• Support the documentation and data entry related to organizational changes, including transfers, promotions, salary changes, and other types.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, employment verifications, unemployment, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Manage the employee personnel files. Ensure appropriate employee paperwork is captured and filed. Audit paperwork regularly.
• Must be able to go into the office on a weekly basis to pick up, sort and scan mail.
• Process unemployment claims, terminations filings, severance paperwork, and organizational change requests in a timely and organized manner.
• Supports Talent Acquistion processes and systems, as needed.
• Collaborate with HR Shared Service Manager and HR leadership to evaluate, map, improve, and automate processes.
• Efficiently use systems to optimize work including Docusign, MS Excel & Word, Unemployment Portal, Greenhouse, Wurk (HRIS), and other systems as required.
• Ad hoc audits and projects in support of performance, benefit, and compensation review and evaluation processes.
• Create and maintain Standard Operating Procedures and other documentation related to HR processes.
• Ad hoc support of pre-boarding and onboarding processes for new employees
• Prepare audits and reports and present findings, as requested.
• Responsible for administrative HR project support and special projects, as needed.
• Provide coverage for other team members when required.
• Perform other duties as assigned.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Bachelor's degree in Human Resources or related field preferred
• 2+ years of demonstrable experience across HR functions / areas of expertise
• Highly proficient in most Microsoft Office applications, including MS Word and Excel
• Ability to use general office equipment and troubleshooting methods
• Excellent communicator and active listener
• Must be extremely detail-oriented
• Exceptional organizational skills
• Flexible, resourceful, and adaptable to change
• Previous data entry and administrative office experience preferred