ACCS Lead Administrative Manager

Department: Mental Health Community Services

Reports To: Senior ACCS Director

Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

The ACCS Lead Administrative Manager carries out administrative functions to support the efforts of the ACCS Leadership Team in order to ensure effective, efficient, and high quality service provision. The ACCS Lead Administrative Manager supports Bay Cove's Mission by managing the day to day details which contribute to the effective functioning of ACCS staff as they go about partnering with Persons to pursue their individual goals.

This is a non-exempt position.

Supervisory Responsibilities:

ACCS Administrative Coordinators

Essential Functions of the Position:

• Perform administrative duties including dictation and transcription, drafting of memos and correspondence, typing, and filing in a timely manner.
• Manage multiple calendars including travel, meetings, and conference room reservations.
• Prepare meeting agendas, provide reminders, gather updates in preparation for meetings, take accurate meeting minutes, and distribute meeting minutes to appropriate parties
• Collect, synthesize, and prepare data from Integrated Teams for DMH reporting purposes.
• Keep office supplies in stock and anticipate needs by ordering supplies in a timely manner.
• Arrange for the printing, duplicating, collation, faxing, and distribution of various materials, including minutes, reports, special mailings, etc.
• Screen telephone calls and respond appropriately to needs of callers based on knowledge of the situation and discretionary judgment and keep ACCS Leadership informed as appropriate.
• Work with ACCS and MHCS Leadership to support events, gatherings, and prepare for seasonal activities.
• Support the overall administrative needs of the department by working on special projects as assigned.
• Provide individual supervision to the Administrative Coordinators.
• Lead the monthly Administrative Coordinator meeting.
• Facilitate periodic check-ins with the ITDs and their respective Administrative Coordinator.
• Assist with organization and coordination of the graduate internship program.
• Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.
• Perform other duties as assigned by ACCS Leadership.

Requirements for the Position:

• Bachelor's Degree required, preferably in Psychology, Social Work, or a related area
• High degree of personal organization, attention to detail, and time management skills.
• Previous experience working with individuals diagnosed with severe mental health issues strongly preferred.
• Knowledge of accounting procedures, medical records management, and personnel policies and procedures is preferred.
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous support and services of their own choosing.
• Professional written and oral communications skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.
• Use of personal cellular telephone for work communication.
• Valid driver's license preferred.
• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

Mission Traits:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners.

#BaycoveAccs

• Dorchester, Boston, MA, USA